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Isma Rosila Ismail
University of Southern Queensland

When I first got in contact with my supervisors, which match to my research interest, I started to look into the application process. Since this is my first time to apply to the overseas institution, I find it difficult to understand the process. So, I asked some of my colleague how they get everything done i.e. in filling up the application form, the visa’s and the preparation to the institution. One of my colleagues told me to contact E&M and also given the specific name of the person to contact, Mable Pan.

So I just get in touch with her through email and got very prompt reply from her. From the day onwards, all the burden of the applying to the overseas institution was over. I was guided through the entire process of arranging my studies and being advice from time to time. They also became mediator between you and the institution in order to ensure the process was in a right track. I was also being reminded from time to time by the personnel to ensure all my details being arranged. As I was also busy with all the lectures and sometime may forget about what should be done on time.

And the thing that I like most is the availability of the personnel. They can even entertain your question during a holiday. In my case I really need a prompt response since I am not very familiar with the ongoing process. Thanks to them and sorry for all the trouble caused by me. And so the time which actually allocated for your bed time or your lunch time being disrupted by me.

Also, till the day of departure, there was always a reminder for me. Whether my passport was ready, my visa as well as my airport arrangement. Therefore, I recommend those who are the first timer like me, to seek an advice from them and get the dilemma out of your day. They will guide you, advice you and remind you if you have any problem with regard to your application or process of arranging your study.

Marhaini Mohd Noor
Marhaini Mohd Noor
University of Southern Queensland

I am passionate about the ICT programs and Quality of Life and my research, which will assess the impact of this program, will determine the potential impact of Quality of Rural Life. It is an area of study that I have been interested in for a while and seen as my supervisor leading the way in his expertise in the area. And of course USQ is the perfect place for me and where I want to be.

I have had no difficulty settling into, Australia. The support has meant that it is a place which is highly conducive to study. For instance, E&M has support and assists tremendously in so many ways. Everyone has been warm and accepting and I feel at home and relaxed.

With this, if you are in doubt of where, what, why, when and how to further your studies; E&M is the right place to seek for consultation and assistance at your service. I am so grateful that I am here and thank you very much to E&M and USQ.

Oscar Dousin
Oscar Dousin
RMIT University

Thank you so much to you and Mabel for all the help to get me a place here in RMIT. I can’t describe how thankful I am to work with you both. Maybe only God can help me to give back to you both. I’m sorry for any mistakes or harsh words comes from me during the period of application through your agent! And for sure, I am recommending you guys to all of my friends, families’ members and everyone who have intention to study overseas. Thanks once again & do keep in touch, Mel! Pray for me so that I could finished on time & I will always pray for you both in everything you do!

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Kah Chun
RMIT University

Thank you for the follow up! I am doing great over here. I hope things are going well with you and the others in Malaysia as well. My studies are proceeding smoothly and I am midway through my second semester now. As always, thank you for the care and attention you have given to me.

Nor Haslinda Abas
Nor Haslinda Abas
RMIT University

I was first introduced to E&M Education when they came to UTHM to give briefing about study in Australia. Frankly speaking, I was only attending the briefing that time because I’ve already submitted my application to RMIT through another agent. However, my first impression about E&M was that “they are very good in consultation service” and I could see that during the briefing time. This had led me to make up my mind to change the consultant to E&M Education. Through the time before I came to Melbourne, E &M Education had provided excellent consultation services i.e quick responses and feedbacks, update my application status, assist me while doing the VISA application and provide me with the pre-departure briefing – and those are what we need from a consultant. Until now that I am here in Melbourne, we still keep in touch with each other.

To Mable and Melanie, thank you, you guys are the greatest! And I am highly recommending you to all of my friends.

Lokhman Hakim Osman
Lokhman Hakim Osman
RMIT University

The accidental meeting that I had with MABLE = E & M = Friendly, was the best thing that happened during my search for a University for my PhD. Since the very first day, the friendliness of E & M front office and Mrs/Miss Mable M P Pan (I never know whether she’s single or married) had eased the whole process of finding me a good University. I was given tremendous amount of advice on the best school for me and how to get into the school. E & M was also and still very helpful in providing me with the proper guidelines on bringing along my family for the tenure of my PhD right from Visa application all the way to my kids primary school application. There are so many things that could have gone wrong during the whole process of my application (that could delay my enrolment date), had it not be for E & M, I may not be able to join RMIT on the 1st March 2010. And yes you can even call them on weekends and public holidays. I’m glad that I had come to the accidental meeting.

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